Help

Payment methods

PayPal, MasterCard, Visa, American Express, Discover (US/CA), Sofort, iDeal (Netherlands), Klarna e-banking (EU), Klarna Pay Later and Klarna Rate Pay (Netherlands, Germany, Austria and Finland), Google Pay, Apple Pay, Sezzle (USA/Canada only), Bancontact (Belgium only).

   

 

 

Organic quality

All our t-shirts with the following logos in the description are made of 100% organic cotton, Fair Wear certified and CO2 neutral!
Click the logo or here for more informations!

 

Carbon-neutral shipping

With a delivery address in Europe, you can select DHL GoGreen for a climate-friendly, carbon-neutral and greener shipping.

Find more informations here.

 

Shipping costs

OUR SIMPLE AND TRANSPARENT SHIPPING POLICY:

FREE SHIPPING in the USA and Canada for orders over $55 USD / $75 CAD (otherwise just $5 USD / $8 CAD).

 

FREE SHIPPING in the European Union (incl. United Kingdom) and Switzerland for orders over €50 EUR / 55 CHF (otherwise just €5 EUR / 6 CHF).

REST OF THE WORLD: FREE shipping for orders over €100 EUR / $110 USD. OTHERWISE only €10 EUR / $11 USD.

During the ordering process, you can voluntarily upgrade to DHL carbon-neutral or express shipping for faster delivery.

We ship with DHL, Asendia (delivery through your national postal company) and UPS worldwide and with USPS and FedEx within the United States.

 

Processing times and shipping from

All orders are shipped out within 1-5 business days.

Economy shipping: orders deliver within 3-14 days in Europe / 7-25 days worldwide.
DHL shipping: orders deliver within 2-7 days in Europe / 5-12 days worldwide.

We ship from Germany. Products of the brand Norvine can also be shipped from our American warehouse across North America.

 

Customs and import duties

There will be no customs or import taxes to pay on deliveries in the USA for Norvine products and to the member countries of the European Union for all products and brands.

Deliveries to other countries may incur custom charges. We cannot predict what these might be so please contact your local customs office to find out more. These fees are paid to the local carrier. All international orders may be subject to tax and duties. These fees are charged by your government and are separate from any delivery fees.

 

Return for refund or exchange

please click here.

 

Currency

The base currency of our shop is Euro. Credit/debit card payments can be processed in almost every currency. You can select your preferred currency using the language and currency tool located at the very bottom of our website.

 

Student discounts

You can send us a photo or scan of your student ID for a discount of 20% off your order.

 

More questions?

We're happy to help! Click here to get in touch with us.