How to initiate a return for refund or exchange
We provide prepaid return labels. Return costs are €6.90 and will be deducted for refunds; no charge for exchanges. Drop off at any An Post office or official point. Use the Branch finder. Returns accepted within 14 days of delivery.
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Log in to the Returns Portal
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Choose exchange or refund
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Select DHL — you’ll automatically receive an An Post label
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Send the parcel
